CustomersConsumer goods portco

How a PE sponsor finally saw inside its CPG portfolio company.

Retail shelves stocked with consumer goods

Engagement live · Phase 1

Client confidential

Industry

Consumer goods / CPG

Owner

PE sponsor

Engagement

Four-week diagnosis

Status

Phase 1 in progress

The mandate

A private equity sponsor engaged Aperture on a consumer goods company it owns. The mandate: see how order-to-delivery actually runs, from the sales plan through outsourced production, third-party logistics, and per-channel settlement. Planning ran on a monthly clock; orders and stockouts ran daily; the only place the two ever met was a meeting.

The challenge: the clocks never meet

  • The plan is stale by construction. Retail channels confirm promotions days before they run; production was committed months earlier. Nobody is negligent. The clocks simply never meet.
  • Uncertainty quietly turns into inventory. A stockout is a visible failure and overstock is a quiet one, so every number gets rounded up on the way to a purchase order.
  • The company's memory is one spreadsheet. Stock scattered across warehouses becomes a single picture in one person's daily file: excellent work, and a single point of failure.
  • The supply chain was capping revenue. The headline was not a cost item: promotions were being held back because supply could not support them. The constraint showed up as missed growth before it ever showed up as cost.
I want the plan and reality to exchange corrections flexibly. A meeting is too coarse an instrument to tune that.”
VP Operations — consumer-goods brand · translated

The work: what actually shipped

Here’s what the sponsor got, one conversation in:

The map

Order-to-delivery, end to end

Mapped across sales, purchasing, outsourced production, logistics, and settlement. Every assumption is tagged to the person who can confirm it, and each bottleneck carries a method to price it.

The agent

Shipped in the first week

A custom internal agent for production-forecast imbalance: it tracks open orders and supply commitments against the live plan, so corrections happen in days instead of at the next monthly meeting.

The dashboard

Standing visibility for the sponsor

Operating variables across sales, inventory, purchasing, and delivery in one screen, with alerts routed to the person who can act. The sponsor's stated reason for buying: constant visibility into how the company operates.

We want constantly updated visibility into how this company operates.”
Investment team — PE sponsor · paraphrased

Looking ahead: from diagnosis to standing layer

Sold as a four-week diagnosis, the engagement stayed on as the sponsor’s standing visibility layer: the live map, the agent, and the dashboard keep running while Phase 1 turns the ranked findings into value-creation work. And the engine compounds across the fund: portcos that share workflow logic get automated once per cluster, so by the fifth portco the team pattern-matches instead of starting from zero.

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